Allegiant, Frontier, Southwest, and Spirit don't book partner flights. Frontier lacks lodging and transportation services.
"There are no federal laws requiring airlines to provide passengers with money or other compensation when their flights are delayed," says the Department of Transportation, although U.S. carriers have pledged various degrees of compensation for major delays. Each airline defines substantial delays differently.
Offer free rebooking on the same or partner airline and a meal or voucher if a delay causes a passenger to wait at least three hours for departure. "There are no federal laws requiring airlines to provide passengers with money or other compensation when their flights are delayed," says the Department of Transportation, although U.S. carriers have pledged various degrees of compensation for major delays. Each airline defines substantial delays differently.
For flights considerably delayed due to their control, Alaska, American, Delta, Jet Blue, and United offer: Offer free rebooking on the same or partner airline and a meal or voucher if a delay causes a passenger to wait at least three hours for departure. Giving free hotel accommodations for overnight delay passengers offering free ground transportation to and from a hotel for overnight delay passengers.
There is no official repository for aircraft delays or cancellations, but carriers usually inform passengers of schedule changes. Your airline's app or flight emails are your best hope for finding out what happened. At the airport, you can talk to a gate agent or customer service rep.
The FAA's website offers basic air traffic restrictions by airport, which might help you determine if weather or air traffic control staffing is delaying your travel. Getting hotel and meal vouchers often requires speaking to a customer service worker or waiting in line at the airport..
If you just want a refund and don't need to be rebooked, wait a few days for the call volume to subside. Airlines often process refunds or credits over the phone or over chat.
Airlines rarely compensate you for hotel, meal, or ground transportation costs due to a delay, but travel insurance typically does, which is why it's so valuable. As Southwest did during their winter meltdown, airlines rarely offer reimbursement for out-of-pocket expenses and explain how to collect it.